Lead with Ease & Clarity

Hey Reader, Quick one today: If you're leading a business or team, you know how fast your time gets consumed. Between emails, task handovers, team check-ins, and decisions only you can make, your schedule fills up before the real work begins. But in my experience, the issue isn’t usually the volume of work. It’s the accumulation of low-impact, repetitive tasks that no longer need your attention—but haven’t been addressed. This week, I recommend setting aside just 20 minutes for a quick time...

Hey Reader, Today I'll touch base on one of my favorite topics, and that is developing a Standard Operating Procedure (SOP). I realised how important SOPs are around 6 years ago when I started developing them for clients, so I can show them how they can navigate the backend of their website, without needing help from anyone else. Then I realised that SOPs are also very important for teams. In every growing company, there comes a moment when talent alone isn’t enough. Teams work hard. Slack is...

Hey Reader, Let me tell you a story about my favorite methodology… In 1940s Japan, as the world emerged from war, a small team at Toyota began refining a philosophy that would quietly go on to shape how companies around the world build, scale, and operate. They called it Lean… Born from necessity, Lean was Toyota’s answer to a resource-strapped reality. The company couldn’t afford to waste money, time, materials, or human effort, so they looked inward. They studied every step of their...

Hey Reader, A few weeks ago, I talked about identifying bottlenecks at a workshop organized by Women In Tech. There, I explained the process of identifying bottlenecks and at the end of the session I received a very important question: “What if the bottleneck is a person? What should I do then?” Nope, DO NOT PANIC! In this edition I’ll tell you a lesson learned from my time as a COO in a SaaS startup, where the main bottleneck wasn’t a broken process or a missing system. It was a key member...